Program Staff Screenings

In the interest of professionalism, public trust and safety for families and individuals, Utah code requires that all persons associated with a licensed facility (owner, director, governing body, employee, agent, provider, contractor or volunteer) who has or will have direct access to children and/or vulnerable adults must pass a criminal and substance use background screening. Until the Office of Licensing has approved the screening, an applicant shall have no direct access to a child of vulnerable adult.


We are in the process of transitioning to DACS (Direct Access Clearance System), a completely online background screening system. If you have been trained on how to use DACS, the process and instructions will be different than outlined below. Training materials and other information related to DACS can be found here.

Click here to access DACS.

Process & Instructions for New Screenings

Background Screening Renewal/Transfer

You can renew or transfer your license if you have had a prior current screening with the Office of Licensing and no new criminal activity. Eventually, when all providers are on the RapBack System, there will be no more renewal applications needed.

Request a Status Update

Screening applications typically take three weeks to process. However, if your application has been submitted for longer than three weeks, you can request a status update by emailing

Request a Conditional Approval

You may be eligible to request a conditional clearance per R501-14-7-2 if:

  • You do not reside in a foster home; and
  • You have been under review with the Office of Licensing for more than 10 business days

The following information is required in order to request a conditional approval:

  • Your full name
  • The last 4 digits of your social security number, and;
  • The date the application was submitted to the Office

If you meet the above criteria, you may request a conditional approval here.